FAQs

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  • We ship worldwide
  • Your parcel will be marked as “various” for security purposes
  • We do not ship after Thursdays as we feel it is too risky for the parcel to be stored in a warehouse over the weekends.
  • Since jewellery is usually a surprise, we can ship to an address other than your billing address

Please allow 10 – 15 business days on all orders directly from our online shop.

  • Contact us and we will arrange our courier to collect your ring
  • Resizing  starts from R500
  • 1-2 weeks lead time
  • Ring Artisan will offer to give you credit for the weight of gold that you have
  • We understand that your gold may be sentimental, therefore, your very gold can be used to make your item
  • We may need to add extra gold due to a 20% weight loss in manufacturing
  • No problem! Send us your ideas and the jewellery you would like to remodel
  • We will evaluate your items and work out the best way to bring back the life to your pieces

Contact us and we will arrange our courier to collect the items

  • Yes, we do!
  • We offer moissanites at very affordable prices
  • Our moissanites are comparable to Evermore Radiance Moissanites
  • Our moissanites have a lifetime warranty
  • We have all shapes and sizes
  • Colours range: DEF, GH, IJK

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